Privacy Policy

Welcome to DIVDOT CODE SRL . Protecting your privacy is important to us, and we are committed to maintaining the confidentiality and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our software, products, services, or visit our website. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of personal information from you, including but not limited to:

1.1. Personal Identifiable Information (PII)

This category includes your name, email address, postal address, phone number, and any other contact information you provide when you interact with us.

1.2. Usage Information

When you use our software, website, or services, we automatically collect information related to your interactions, such as your IP address, browser type, device information, referring URL, and usage patterns. We may use cookies and similar technologies to collect this data.

1.3. Payment Information

If you make payments for our services, we may collect payment-related information, including credit card details or other payment methods. Please note that we do not store full credit card numbers; we use third-party payment processors to handle such transactions securely.

1.4. User Content

Any information, data, or content you provide through our software or services, such as files, images, or text, may be collected and stored.

2. How We Use Your Information

We use your personal information for various purposes, including but not limited to:

2.1. To Provide and Improve Our Services

We use your information to provide, maintain, and improve our software, products, and services. This includes analyzing user behavior, troubleshooting issues, and enhancing user experiences.

2.2. Marketing and Promotions:

With your consent, we may use your email address to send you newsletters, promotional materials, or marketing communications about our products and services. You can opt-out of these communications at any time by following the instructions provided in our emails or by contacting us directly.

2.3. Customer Support

We can use your information to provide customer support, including responding to your inquiries, resolving technical issues, and addressing disputes.

2.4. Conformity with Legal Requirements

We may use your information to comply with applicable laws, regulations, or legal processes, or to respond to governmental requests, subpoenas, or court orders.

3. Information Sharing

We value your trust and do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1. Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as hosting, payment processing, customer support, analytics, and marketing services. These service providers are contractually obligated to protect your data and may only use it for the purposes specified.

3.2. Legal Obligations

We may disclose your information to comply with applicable laws, regulations, or legal processes, or to respond to valid governmental requests, subpoenas, or court orders.

4. Your Choices and Rights

You have certain rights and choices regarding your personal information:

4.1. Marketing Communications

You can opt-out of receiving marketing communications from us by using the "unsubscribe" link provided in our emails or by contacting us directly.

4.3. Data Deletion

You can request the deletion of your personal information, subject to our legal obligations to retain certain data for specific purposes.

To exercise these rights or make related inquiries, please contact us using the information provided in the "Contact" section below.

5. Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is entirely secure, so we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it.

7. International Data Transfers

If you access our services from outside Romania or the European Economic Area (EEA), please be aware that your information may be transferred to and processed in Romania or other countries with different data protection laws. We will take measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate means. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

9. Contact Us

If you have any questions, concerns, contact us.